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Reflection Paper on the Exxon Valdes and Johnson and Johnson Case Study

In: Social Issues

Submitted By bglomibao
Words 1300
Pages 6
1/9 I. Background Information
Exxon Valdez
March 24, 1989, the tanker Exxon Valdez ran aground on the Bligh Reefs in Prince William Sound, Alaska spilling 10.8 million gallons or 20% of the ship’s cargo. It was the 34th largest oil in the world at the time and the largest in U.S.A. The oil spill killed 500,000 birds over 90 species more than 4000 sea otters, 14 killer whales and destroyed tourism and the fish industry of the area. It was said on reports that the probable reason on why the tanker has gone aground was because of the captain and its crew being drunk. The "Exxon Valdez" entered the language as a shortcut for corporate arrogance and damage because of its lack of action as soon as possible by the owners of the company when the oil spill happened.

2/9
Johnson & Johnson: Tylenol
Tylenol an over-the-counter product in the U.S. with over hundred million users was the most successful in selling painkillers. Tylenol was the absolute leader in the painkiller field accounting for a 37 percent market share, outselling the next four leading painkillers combined, including Anacin, Bayer, Bufferin, and Excedrin. Unfortunately in 1982 a total of seven deaths occurred in Chicago resulting to a recall of all Tylenol bottles all over the U.S. which led to a drop in sales of $1.2B but has recovered because of its great strategies by using public relations and media as a tool to once again gain the trust of its consumers.

3/9 II. Situational Analysis
Exxon Valdez
I’ll be using the social, environmental, economic and political variation. In the environment, it greatly affects the Bligh Reefs of Prince William Sound in Alaska since it has many wild life that surrounds it. It destroyed the entire reef which killed a lot of animals including birds, otters and whales. The natural habitat of these animals had been destroyed…...

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