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Mis-Chapter 1

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7/29/2013

Management Information Systems

Chapter 1

Chapter 1: Information Systems in Global Business Today

Learning Objectives

Information Systems in y Business Today
VIDEO CASES
Case 1: UPS Global Operations with the DIAD IV Case 2: Google Data Center Efficiency Best Practices Instructional Video 1: Green Energy Efficiency in a Data Center Using Tivoli Architecture Instructional Video 2: Tour IBM’s Raleigh Data Center
1.2

• Understand the effects of information systems on business and their relationship to globalization. • Explain why information systems are so essential in business today. • Define an information system and describe its management, organization, and technology components.
Copyright © 2014 Pearson Education, Inc.

Management Information Systems
Chapter 1: Information Systems in Global Business Today

Management Information Systems
Chapter 1: Information Systems in Global Business Today

Learning Objectives (cont.)

Shortening Lines at Disney World: Technology to the Rescue

• Define complementary assets and explain how they ensure that information systems provide genuine value to an organization. • Describe the different academic disciplines used to study information systems and explain how each contributes to our understanding of them. • Explain what is meant by a sociotechnical systems perspective.
1.3
Copyright © 2014 Pearson Education, Inc.

• Problem: Long lines limit how many rides, shops, and restaurants a customer can visit during a stay. • Solutions: Enhance customer satisfaction and spending by using information systems to spot gridlock and improve crowd flow. • Operational Command Center uses video cameras, digital maps, computer programs, and mobile apps to monitor attendance, registers, and spot and prevent gridlock • Demonstrates IT’s role in increasing value and revenue in any…...

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