Premium Essay

Managing It

In: Business and Management

Submitted By jitendrak
Words 1703
Pages 7
1. I vs T
1. Information Technology revolution was mainly focusing on Technology till now. The next revolution will be concentrating on the meaning of Information and its usage.
2. Once the Actionable Information is available, the management process should use it and Act.
3. Information should be used to redefine the tasks the decision process will be greatly improved.
Example: Dell used the “INFORMATION” very well in its IT systems and obtained a competitive advantage.
2. Operational Systems and Analytical systems

Factor Operational Systems Analytical Systems
Usage Definitely need to be used. Carry ‘bread and butter’ operations of the company Not mandatory to be used. Enable employees to do the job better
Cost Fixed cost. Cost is justifiable. No ROI The ROI is zero if system is not used
Requirements Requirements are well defined Very fuzzy requirements
Importance Efficiency is the top most
(measurable) Effectiveness is the top most
(not measurable)
Data type Internal, hard data(historical) External, soft data(future)
Data quality Complete. Timely. 100% accurate For what decisions, the data is going to be used?
Balance quality of data with cost.
Satisficing data is enough.
Design process Waterfall Spiral
Implementation Full scale at first go-live Evolves due to changes in environment. Implementation will not be completed.
User responsibility End users of an agreed system Analytical systems are owned and driven by users.
Example Credit card Transaction processing system Succession Planning system
3. Why Analytical systems are a different breed
1. Analytical systems need not be mandatorily used.
2. They help the employees to do their job better.
3. The users should recognize that business cannot function as usual and they should have the desire and ability to change how they do their jobs. The usage of analytical systems depends on this.
4.…...

Similar Documents

Premium Essay

Managing Performance

...Managing Performance Bus 3040 with Professor Lori White By: Sonya Taylor Why Manage Performance? “There are many things you can do to avoid failing as a manager. You can set clear expectations. You can highlight the underlying purpose of people’s work. You can correct people when they do something wrong. And you can praise people when they do something right. If you do all these things often and well, you will not fail as a manager” (Buckingham & Clifton, pg 171). Managing an employee’s performance encompasses all of the things mentioned above. Wikipedia defines performance management as “activities which ensure that goals are consistently being met in an effective and efficient manner” (Wikipedia, 2012). Actual performance management can be done in many different ways and can be formal or informal. At Nationwide Insurance the formal process for managing performance is the MBO process, or Management By Objectives. At Nationwide, every employee receives their MBOs during the first quarter of the year. All MBOs follow a top down format which basically means that even the executives have MBOs and all subsequent employees have their MBOs built to follow. The Product director’s MBOs will be different from the Sales Director’s MBOs, but the product associates’ MBOs will almost mirror those of their supervisor and he of his, etc. There is a formal process in place for receiving feedback on MBOs. Part of the process is for each associate to log into......

Words: 1064 - Pages: 5

Free Essay

Managing Accountant

...Yekaterina Romanovich American Intercontinental University Unit 1 Individual Project Acct 310- Managerial Accounting February 17, 2013 The importance of a managing accountant to document and understand current spending as well as the cash flow. Reading future money patterns to know where and when to spend while still making money for the company. Using accounting information for managers within organizations, to provide them with the basis to make informed business decisions that will allow them to be better equipped in their management and control functions. The knowledge to look forward and correct predict cash flow. Managing accountants aid companies in direct monitoring as well as measuring the efficiency of their accounting operations. While also focusing on limiting abuse or fraud by employees, managing accountants provide owners and managers with equitable assurance that the company’s financials are in order and there is room for profitable growth in the future. While managers plan the fiscal expenditures for a company, they need to acknowledge current expenses and limit said monies to remunerate back into the company. (Shanker, 2013) Owners and managers can use internal controls to limit the number of individuals who have access to the company’s accounting information. In doing so, they limit the opportunity for abuse of the sensitive information. Although both managerial accounting and financial accounting are crucial to a company’s success,......

Words: 700 - Pages: 3

Premium Essay

Managing Change

...Managing Change in the NHS Organisational Change A REVIEW FOR HEALTH CARE MANAGERS, PROFESSIONALS AND RESEARCHERS Valerie Iles and Kim Sutherland Managing Change in the NHS Organisational Change A REVIEW FOR HEALTH CARE MANAGERS, PROFESSIONALS AND RESEARCHERS Valerie Iles and Kim Sutherland Contents Purpose and Acknowledgements Foreword 5 7 8 Introduction Part 1 The literature on change management Part 2 Tools, models and approaches: a selective review 1.1 1.2 1.3 1.4 Where does the literature come from? What kind of evidence does it provide? What is meant by ‘change’? Organisational change in the NHS 12 13 14 18 2.1 How to access the models 2.2 How can we understand complexity, interdependence and fragmentation? Weisbord’s Six-Box Organisational Model 7S Model PESTELI Five Whys Content, Context and Process Model Soft Systems Methodology Process modelling Process flow Influence diagram Theory of Constraints (TOC) 22 25 25 27 29 30 32 34 36 37 38 39 40 40 42 43 45 46 47 48 48 50 54 54 55 56 56 58 2.3 Why do we need to change? SWOT analysis 2.4 Who and what can change? Force field analysis ‘Sources and potency of forces’ ‘Readiness and capability’ Commitment, enrolment and compliance Organisation-level change interventions Total Quality Management (TQM) Business Process Reengineering (BPR) Group-level change interventions Parallel learning structures Self-managed teams Individual-level change interventions Innovation......

Words: 33529 - Pages: 135

Premium Essay

Managing Technology

...Managing Technology and Innovation; Creating and Managing Change New technology and innovation has become an essential part of almost everyone’s organization. This is true in both the public and private sector. Bateman (2013) describes technology as “the systematic application of scientific knowledge to a new product, process, or service and innovation as a change in method or technology” (p. 602). In this paper I will elaborate on two agencies. As a Federal employee, I see technology and innovation impact organizations in both a positive and negative manners. First, let’s look at the Food and Drug Administration (FDA) and the healthcare industry. Over the years there has been ground breaking innovation in medical technology. One would think this to be a positive impact on the industry but there is also a negative aspect. McClellan (2003) emphasizes “with these unprecedented technological achievements have also come unprecedented concerns about the total spending on healthcare and, in particular, about the rising spending on these new medical technologies”. Will the benefits outweigh the cost? The even bigger question is, can those that need this technology afford to get it? The Internal Revenue Service (IRS) has also made great strides in both technology and innovation. The most obvious being the transition from paper filed returns to electronic filing (E-filing). According to the IRS, nearly 100 million taxpayers opted for E-file last year and nearly 1......

Words: 667 - Pages: 3

Premium Essay

Managers and Managing

...CHAPTER 1 Managers and Managing Learning Objectives After studying this chapter, you should be able to: LO1-1 Describe what management is, why management is important, what managers do, and how managers utilize organizational resources efficiently and effectively to achieve organizational goals. LO1-2 Distinguish among planning, organizing, leading, and controlling (the four principal managerial tasks), and explain how managers’ ability to handle each one affects organizational performance. LO1-3 Differentiate among three levels of management, and understand the tasks and responsibilities of managers at different levels in the organizational hierarchy. LO1-4 Distinguish between three kinds of managerial skill, and explain why managers are divided into different departments to perform their tasks more efficiently and effectively. LO1-5 Discuss some major changes in management practices today that have occurred as a result of globalization and the use of advanced information technology (IT). LO1-6 Discuss the principal challenges managers face in today’s increasingly competitive global environment. Management part 1 A MANAGER’S CHALLENGE Steve Jobs has Changed His Approach to Management What is high-performance management? In 1976 Steven P. Jobs sold his Volkswagen van, and his partner Steven Wozniak sold his two programmable calculators, and they used the proceeds of $1,350 to build a circuit board in Jobs’s garage. So popular was the circuit board,......

Words: 20374 - Pages: 82

Premium Essay

Managing Change

...2007 1 Managing Change A Public Sector Perspective John Lamont MANAGING CHANGE RESTRAINING FORCES ↓ ↓ ↓ E Q U I L I B R I U M ↑ ↑ ↑ DRIVING FORCES MANAGING CHANGE The Rational Approach l Identifying the objectives l Scoping and specification of time, cost and quality l Work breakdown structure l Heavy emphasis on scheduling and critical paths l Lots of performance and progress reporting The Political Approach l Based on trying to identify stakeholders, winners and losers l Attempts to buy off or cut losers loose l Particular focus on where the balance of power might lie and lots of jockeying for position l Alliances and coalitions become critical The Emotional Approach l Based on trying to provide reassurance and support l Allowing people time to come to terms with change l Little attempt to ‘persuade’ people of the change – focus, instead, is on giving them the information and involvement they need to ‘buy in’ themselves MANAGING CHANGE Key Questions About Stakeholders l Who is going to be affected by this change? l How big a change will this be for them? l What’s in it for them (benefits/losses)? l How committed are they now to this change (in your Attempts to buy off or cut losers loose l Particular focus on where the balance of power might lie and lots of jockeying for position l Alliances and coalitions become critical The Emotional Approach l Based on trying to provide reassurance and support l Allowing people......

Words: 1225 - Pages: 5

Premium Essay

Managing Staff

...Managing Staff HCA/270 Managing Staff Introduction Health care managers play an important role in health care “by assuming leadership and management responsibilities for multiple units and departments. Managers in health care organizations spend significant amounts of time and place high value on communication, problem solving and decision making, collaboration with other disciplines, people development, staffing and cost containment.” ("Health Care Managers' and Administrators' Roles, Functions, and Responsibilities.” 1999). With these responsibilities managers also need to watch over productive and nonproductive time. According to Baker & Baker “productive time actually equates to the employee’s net hours on duty when performing the functions in his or her job description. Nonproductive time is paid-for time when the employee is not on duty: that is, not producing and therefore “nonproductive.” Paid-for vacation days, holidays, personal leave days, and/or sick days are all nonproductive time” (p 96.). Cost Tied to Staffing Health care facilities have a constant fluctuation of patient flow, and it is the manager’s job to make sure that these facilities are properly staffed so that patients can be cared for. These fluctuations can be caused by the spread of viruses like the flu and other illnesses. Wide spread illness can cause health care facilities to become extremely busy very quickly. A way for health care managers to help prepare for these fluctuations can...

Words: 921 - Pages: 4

Premium Essay

Managing Change

...Skip to Navigation • Skip to Content TermPaperWarehouse.com - Free Term Papers, Essays and Research Documents The Research Paper Factory [pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic] • Join • Search • Browse • Saved Papers Top of Form [pic][pic]Search Bottom of Form [pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic] [pic] • Home page » • Business and Management Organisational Behaviour - Managing Organisational Change In: Business and Management Organisational Behaviour - Managing Organisational Change ORGANISATIONAL BEHAVIOUR - Managing Organisational Change Essay Topic: One set of authors state that “An organisation’s ability to manage change will have a significant effect on its performance and prosperity” (Graetz. F., et al, 2006, p2 in Grates F. et al, 2006, Managing Organisational Change, John Wiley & Sons, Australia), whereas another author claims that few corporate change efforts have ever been successful (Kotter, J.P., 2005, ‘Why Transformational Change Efforts Fail’, Harvard Business Review, March-April 1995, pp 59-67). Discuss these two statements and build an argument that explains this apparent contradiction with regard to relevant organizational behavioural theory. In my opinion, the statements presented above do not contradict one another, in fact the two statements presented support the need for successful organizational change and the need for concerted......

Words: 508 - Pages: 3

Premium Essay

Managing Multicuturalism

...MANAGING MULTICULTURALISM MANAGING MULTICULTURALISM Danet Johnson Cultural Diversity in Professions Managing Multiculturalism In today’s society it is virtually impossible to avoid an encounter with someone or something that is different. As communities grow they become populated with individuals who are from various cultural, ethnic, and even financial backgrounds. These differences are in actuality the very definition of diversity. Diversity, as defined my Merriam-Webster, is “the condition of having or being composed of differing elements: variety; especially: the inclusion of different types of people (as people of different races or cultures) in a group or organization.” Continued exposure helps us to adapt ideally allowing for a mutual respect towards one another. Such is multiculturalism, the ability to connect with and respect those differences. According to Allard ( 2011) “The primary dimensions of diversity are considered to be those social group memberships that are fixed and usually very central to one’s self-identity like race, ethnicity, age, gender, mental and physical abilities, and sexual orientation” (p.60). In other words, all groups generally start with people who are similar in some way. As humans, we tend to gravitate towards those we think are “like us” as a form of comfort or protection even. This inherent act may very well be the basis for ethnocentrism. It is not until one decides to interact outside of their own group that they......

Words: 720 - Pages: 3

Free Essay

Managing

...| SUBJECT NAME : | Managing, leading, stewardship | | SUBJECT NUMBER : | 21937 | | Subject Co-ordinators lecturerstutors | Dr. Walter Jarvis Dr. Natalia Nikolova Dr. Stephen Wearing Management Discipline Group UTS B-School Dr. Walter Jarvis Dr. Natalia Nikolova tba | SUBJECT PRECIS An understanding of managing, leading and stewardship is foundational to the development of students as responsible and accountable leaders, managers, followers and stewards. This subject aims to prepare students to meet profession-like objectives and how to guide others to meet collective responsibility in morally challenging situations. To do so, the subject develops the concept of stewardship to help leaders to better understand how to promote and sustain the symbiotic integrity of business and society, i.e. where business serves society's needs for not just products and services but in ways that earn public trust and respect. The approach taken in the subject delivery and associated assignments is to encourage students to recognise the place of business in society and to cultivate a personal commitment toward earning and sustaining public trust in consideration of others in their business judgments and decision-making. SUBJECT PRECIS An understanding of managing, leading and stewardship is foundational to the development of students as responsible and accountable leaders, managers, followers and stewards. This subject aims to prepare students to meet......

Words: 5552 - Pages: 23

Premium Essay

Managing

... | | | |INTRODUCTION | | | |Operations management (OM) is the business function that plans, organizes, coordinates, and controls the resources needed to produce a company’s | |goods and services. Operations management is a management function. It involves managing people, equipment, technology, information, and many | |other resources. Operations management is the central core function of every company. This is true whether the company is large or small, provides| |a physical good or a service, and is for-profit or not-for-profit. Operations management is important. It is concerned with creating the services | |and products upon which we all depend. And all organizations produce some mixture of services and products, whether that organization is large or | |small, manufacturing or service, for profit or not for profit, public or private. But more than this, operations management is everywhere, it is | |not confined to the operations function. All managers, whether they are called......

Words: 2190 - Pages: 9

Free Essay

Managing Diversity

...Managing diversity in the workplace is a complex issue and one that is fast becoming one of the most important factors driving the sustainability of today’s organizations. According to Root (2015) diversity in the workplace refers to the bringing together of people of different ethnic and religious backgrounds, as well as, age groups into a cohesive and productive unit. Diversity also encompasses all manner of differences including mental, physical, cultural difference, including sexual orientation. Patrick & Kumar (2012) states that in promoting diversity in the workplace there should be understanding, acceptance, appreciation and respect of each individual’s differences and uniqueness. The effective management of diversity allows all employees no matter their difference to reach their true potential and to maximize their contributions to the goals of the company. Greenberg (2004) stresses that the level of success an organisation achieves will depend on its ability to effectively embrace diversity. The effective management of workplace diversity carries with it benefits to both the organisation and the employee. A benefit to the organisation includes increasing the company’s flexibility and its ability to meet customer needs. According to Nataatmadia & Dyson (2005) research has shown that diverse groups tend to be more creative and flexible than homogeneous groups. Creative employees are encouraged to explore, and are known for their open-mindedness. Employees from...

Words: 1668 - Pages: 7

Premium Essay

Managing Diversity

...Chapter 12: Managing Diversity in the Workplace The Chancellor's Committee on Diversity defines Diversity as: "The variety of experiences and perspective which arise from differences in race, culture, religion, mental or physical abilities, heritage,age, gender, sexual orientation, gender identity and other characteristics." So why is it when many people think of diversity, they think first of ethnicity and race, and then gender? Diversity is much broader. Diversity is otherness or those human qualities that are different from our own and outside the groups to which we belong, yet present in other individuals and groups. It's important to understand how these dimensions affect performance, motivation, success, and interactions with others. Institutional structures and practices that have presented barriers to some dimensions of diversity should be examined, challenged, and removed. A good starting-point for thinking about diversity is to become familiar with UC’s systemwide Non-Discrimination Statement: “It is the policy of the University not to engage in discrimination against or harassment of any person employed or seeking employment with the University of California on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition (cancer-related or genetic characteristics), ancestry, marital status, age, sexual orientation, citizenship, or status as a covered veteran. This policy applies to all......

Words: 2057 - Pages: 9

Free Essay

Managing Technology

...MANAGING TECHNOLOGY 1 Managing Technology Research Paper JMM March 30 2010 95-250 MANAGING TECHNOLOGY 2 Technology has profound effects on almost every modern facet of today’s world. Understanding and working with technology is fundamental to any person striving to be an elite competitor in their respective field. Whether the person is an athlete, a teacher, a trades worker, or a businessman a thorough knowledge and utilization of the available tech related to that field is needed to be an industry leader. This may not seem like an overly difficult task, but the fact of the matter is that technology is constantly changing and advancing, at a speed that is increasing exponentially. These advancements bring about changes in the field itself that are generally positive in the sense that tasks become easier allow for more time efficiency, but it is nearly impossible to keep up. Sport management is a field that has evolved to become fairly dependent on technology. In order to gain a better understanding on what it takes to become a successful sport manager we can study the technology involved in the field by answering the question of how exactly has the rapid advancement in technology changed the world of sport management and the way sport managers operate. One of, if not the most fundamental aspect of any business or organisation is communication. Whether it be communication between co-workers, other organisations, or customers, effective communication is vital......

Words: 1788 - Pages: 8

Premium Essay

Managing Quality

...GM 588: Managing Quality Final Project Proposal Making Quality Our First Priority The organization that will be the topic of discussion for my final project paper is XYZ University (this is a fictitious name based on my current employment with the company). XYZ University is a publicly traded, global, for-profit higher education provider. The size of the company is at 12,000 full-time employees. The type of industry that we service is categorized under Education & Training Services. Our product/services are different level degree programs such as; Associates, Bachelors, and Masters within the U.S. and a few other countries. The company I currently work for is a for-profit school (college), and they are undergoing a major structural change in how we do our business based on Department of Education standards. There are many integral strategic changes taken place at one time with regards to the Department of Education and Title IV HEA funding for all colleges. Some locations have been closed, the morale and culture of XYZ has completely changed. Yet, if we added quality management in conjunction with people management, there must be a way to successfully get the entire organization on the same page. There is a sincere need for a concise quality management aligned with the business strategy, mission, and goals for our entire department. When you work in the Admissions department for a for-profit college, your job is very similar to that of a sales person versus a......

Words: 930 - Pages: 4