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Individual Behavior and Communication

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RUNNING HEAD: INDIVIDUAL BEHAVIOR AND COMMUNICATION

Individual Behavior and Communication
University of Phoenix
Individual Behavior and Communication Individual behavior can be explained by multiple factors such as environment and genetics. People spend a large amount of their time at the workplace. There are elements within the organization that can affect how an individual behaves and listed in this paper are 9 aspects and how each affects individual behavior within 5 selected organizations: Arrowhead Water, 7-Eleven, AT&T, Chevy Chase Bank and The Grand Harbor Resort and Waterpark.
Demographic Differences Demographic differences of companies result from companies expanding their business from local or regional to global corporations. While companies like The Grand Harbor and Chevy Chase Bank provide services to diverse group of customers, they have not attempted to operate their business globally. Other companies such as AT&T, Arrowhead and 7-Eleven have opted to maintain offices in a global environment. These companies also serve a diverse group of customers in the United States as well as throughout the world. As a result, the companies are able to adapt to the culture, customs, and attitudes of their customers and provide services based on the needs of the customers. Diversity

“Diversity can be defined as a characteristic of a group of people suggesting differences among those people on any relevant dimension” (Hitt, Miller, & Colella, 2006, pg. 15). Companies that have a diverse organizational culture utilize that diversity to create market success. In our group discussion we have found that Chevy Chase Bank, AT&T, Arrowhead Water, and 7-Eleven have diversity in common. Each company employs people from different races, culture, ages, and sexual orientation, and gender. These organizations have found by recruiting…...

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