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Clinical Case Study

In: Business and Management

Submitted By laurenboboren21
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Decision Making Case Study
Lauren Williams
HCS 514
December 3, 2012

Making a decision is difficult on any level especially one that will affect an entire organization and impact the lives of many. As a manager it is imperative that options and outcomes are thoroughly processed before decisions are made. Unfortunately decision making does not always occur under ideal circumstances and managers often have limited time, resources, and information to make an impacting decision. Under such stressful and limited circumstances it is especially important to utilize all information available. Fortunately, for the managers making those altering decisions there are theories and guidelines to help. One such decision making resource developed by Thomas Rundall and associates is known as the Informed Decision Toolbox (IDT) and is intended to “[provide] tools to help managers effectively perform the six key steps in [the] evidence-informed approach to decision making” (Rundall, 2007, p. 325). This six step process puts emphasis on finding accurate, applicable, and adequate information that can be used to understand the decision that needs to be made. Application of the steps of the IDT when making a decision can have far reaching impacts throughout an organization past the decision itself to create an environment of accountability and access to knowledge that is consistently questioned and discussed. The most practical way to understand the tools within the IDT and how they all intertwine to determine final decision is to apply them directly to a hypothetical scenario. Suppose a manager has been recently told that their budget will be cut by 15% and they must decide what clinical services should be eliminated or introduced to best address the needs of their Medicaid clients. Their decision will not be an easy one but by utilizing the tools in the informed decision toolbox…...

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