Free Essay

6sigma

In: Business and Management

Submitted By shibani
Words 808
Pages 4
about infy-----------
Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by seven people with
US$ 250. Today, we are a global leader in the "next generation" of IT and consulting with revenues of over US$ 4 billion.
Infosys defines, designs and delivers technology-enabled business solutions thathelp Global 2000 companies win in a Flat World. Infosys also provides a completerange of services by leveraging our domain and business expertise and strategicalliances with leading technology providers.
Infosys' service offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing
.Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM isbased on the principle of taking work to the location where the best talent isavailable, where it makes the best economic sense, with the least amount ofacceptable risk.
Infosys has a global footprint with over 40 offices and development centers inIndia, China, Australia, the Czech Republic, Poland, the UK, Canada and Japan.Infosys has over 91,000 employees.
Infosys takes pride in building strategic long-term client relationships. Over 97% of our revenues come from existing customers. alliance-------------- AlliancesInfosys' services and business solutions are strengthened by alliances with leading technology partners.
We recommend technologies to the client based on what is best for the client. Wedo not solicit or accept influence or marketing assistance fees from any of ouralliance partners.
In a marketing alliance, Infosys and the alliance partner jointly deliver business solutions which leverage Infosys' industry, functional and technical expertise,
Infosys' Global Delivery Model and the alliance partner's technology and services.
In a technology alliance, Infosys works with an alliance partner to build business and technical competency in the alliance partner's technology through training, engagement with the alliance partner's technical support and development teams and the development of tools and methodologies at Infosys' Centers of Excellence.
Awards
Infosys has consistently been honored by customers, industry bodies, media and other influencers. The following are among the recognitions we received over the past year:
An independent analyst has cited Infosys as a leader in SAP implementation services, noting that "Infosys' SAP practice is aligned along verticals to ensure that clients get the benefit of its deep vertical process expertise."
Infosys moved up to No. 14 on FinTech 100, an international annual listing of the top 100 global application and service providers to the financial services industry. British Telecom and Infosys were awarded the National Outsourcing Association
(NOA) award for Innovative Outsourcing Project of the Year 2007.
Infosys entered the Balanced Scorecard Hall of Fame for Executing Strategy on the strength of its innovative strategy planning and execution capabilities.
Infosys was honored with the Sharpening Brand and Competitive Differentiation
Marketing Excellence Award from the Information Technology Services Marketing
Association (ITSMA) for its success in shifting its perception from a provider of offshoring services to that of a partner that helps companies reshape their businesses in a flattening world.
Beyond Business
Infosys began its journey in India's business environment in the 1980s, in an era when endless red tape was imposed on the private sector. In this environment, building a company whose long-term objectives included operational longevity, high ethical standards and global respect demanded commitment to a core set of values.
For Infosys, these values focus on instilling trust in our relationships with all stakeholders, including employees, investors, clients, society and the communities in which Infosys operates.
At Infosys, we believe that we must develop trust with the communities in which we operate to achieve longevity as a corporation. Through the Infosys Foundation, which receives a grant every year from Infosys (the last year's grant was US$ 3 million) we contribute to betterment of healthcare (hospitals, infrastructure), education (books, scholarships, refurbishment of infrastructure) and skills.
Infosys emphasizes its commitment to investors through stringent corporate governance. Infosys was also among the first Indian companies to voluntarily comply with the US Generally Accepted Accounting Principles (GAAP) and now provides financial results in the GAAP of six countries.
With employees from over 41 nationalities, Infosys has built an enduring value system based on openness, honesty, fairness and transparency, which has earned us the confidence and trust of our clients. We enjoy a +95% customer retention.
Infosys has built one of the largest corporate education centers in the world.
This 'finishing center', with an annual capacity of 15,000, provides engineering graduates who aspire to be employees with the equivalent of a Bachelor of Science degree in Computer Science from an American university.
Learn more about our initiatives to preserve arts and culture, encourage talent, support education and healthcare, create a sustainable culture of caring for the environment, and provide impetus to tomorrow's global companie…...

Similar Documents

Premium Essay

Romeo Engine Plant

...actual defect reported was very few compared to the returned engines. Service personnel’s could have rectified the issues 90% of the time. Dealers given the authority to tackle quality issues which created more engines getting rejected. Manual quality tracking by quality personnel’s Suggestions Maximizing strength : Develop capability for new and complex engine type by leveraging on the strength on R & D, Innovation, problem solving skills and customer focus. Marketing initiative to become an OEM engine supplier to other car manufactures. Enter into alliances and JVs, there by venturing into opportunities available outside. This may insulate REP against risk off fall in demand from ford. Employing quality initiatives hike 6sigma, ……………….complimenting the present quality drives. Adopt an aggressive strategy to capitalization on external opportunities for selling engines relying on quality and cost efficient engine manufacturing capability. Over come weaknesses Create a more flatter or matrix structure which will enable it toproduce more complex operation and engine types. Create a strategic intend and employ strategic management to capitalize opportunities for producing new engine types. Improvements suggested Capture the cost of quality wrt to prevention, failure and Appraisal cost. For improvements in Cost of Quality ("COQ"), manufacturers have been able to reduce manufacturing costs by as much as 5% per year. Institute training on......

Words: 1860 - Pages: 8

Premium Essay

Tranfer Pricing and Agency Theory

...departments and areas: 1. Cost reduction 2. Quality improvement 3. Capacity improvement Since there are a lot of objectives, we say that performance management is discursive. To manage the achievement of meeting these obj there are different programs: 1. Lean production (for cost reduction) 2. Total Quality Management, Manufacturing Excellence (for quality improvement) 3. Demand Chain Planning (capacity improvement) Since all the objectives can be reached with different programs, we say that performance management is programmatic. Management technologies = managing accounting techniques. There are different costing systems/technologies implemented to support the programs: 1. Target costing, Activity Based Costing, Kaizen Costing 2. 6sigma 3. S&OP Process We thus say that performance management is also technological. Accounting numbers foster control at a distance. Everything becomes a number in the accounting report: we reduce the complexity of a real world in a 3D form into some 2D accounting reports. These 2D reports lead to “amplification”, caused by the fact that: * reports are mobile/transportable * reports are combinable between each other in order to provide a more complete picture of the reality * numbers make everything manageable. How are 2D reports used? They can come from both paper and computer resources. They are used in every strategy: * Pricing strategy: they implement it through some cost analysis: if we look at the cost of a product,......

Words: 2784 - Pages: 12

Premium Essay

6sigma

...Introduction The case is about Six Sigma which is a management strategy which seeks to improve the quality or process outputs by identifying the errors and removing the defects. The case explains on how “3M” adopted this strategy as a key lever for the firm to become more competitive. 3M was found in 1902 in Minnesota. In 2000, 3M was diversified company with leading market share in electronics, telecommunication, industrial, consumer and office, healthcare, safety and many other markets. The company had operations in 60 countries and it served in nearly 200 countries. New appointed Chairman, CEO W. James McNerney Jr. applied the concept of Six Sigma to 3M in order to improve customer satisfaction and cost savings. A black belt in Six Sigma was assigned for its implication in Six Sigma. A Six Sigma project typically lasts for six months. For existing projects, five-step DMAIC model was used and for new projects, DFSS was used. In existing ones, DMAIC model was inculcated in selected processes. In new projects, with the help of DFSS, the product was designed according to the customers’ requirements and for risk reduction in the design-process tools like quality function deployment and computer simulation for design characteristics were used. The super “Y” identified for 3M are DSO, inventory and commercialization cycle time. Six Sigma is a uniform process used by employees, customers and suppliers to improve efficiency, reduce cost and time, increase cash flow and satisfy......

Words: 345 - Pages: 2

Free Essay

Gd-Pi

...probably missed it... I'll fill it now... P2 (smiling): Be more careful..... Ok.. So production.... what is JIT? me (yesssss.... this was my lucky day): told him all about JIT... where it was founded.. why.... gave him an analogy of a boat on sea.. (saw from the corner of my eye that P1 really admired my analogy). P2: You missed out maximisation of profit.. but all right.... Do you know 6-sigma? Who started it? Me: Sir I don't know the name of the person but the first company to start it was Motorola... P2: Its all right.... Go on... me (it's getting better and better): Told him all about 6-sigma .. how its a misconception and is actually 4.5 sigma, 3.4defects per million... the dabbawalas of pune probably the only organization in India having 6sigma...criticism etc.... P1, P2, P3 (satisfied): Yes.....(nodding their heads).... P2: what is Fordism? Me: I don't know sir.... I know that Toyota was inspired by ford... P2 (interrupting me): No not Toyotaism... Fordism... Me: Sir, I don't know.... P2: All right... try to find out about it Me: Definitely sir... All: You can leave now... P1 (I had stood up) : How many calls do you have from IIMs? Me: Just this one sir... P1: Just IIM-C? (surprised) .... what was ur overall percentile? Me: 99.16 ... I had 94.78 in DI.... 99.4 in English.... and 96 in Quant... 213 Special copy prepared exclusively for mustafa rokerya PaGaLGuY.com GD-PI Anthology: IIM Calcutta - Year 2007 P1: Why less in quant? Me: Started with quant ... found......

Words: 178933 - Pages: 716

Premium Essay

Walmart Supply Chain Management

...me that the supplier are chosen based on various other factors such as reliability, order processing time, delivery mechanisms and mostly the economically efficient ones with above mentioned characteristics are chosen. Suppliers who enable them to do implement cross docking are preferred. Because in cross docking the products are routed from suppliers to Walmart’s warehouses, where they are then shipped to stores without sitting for long periods of time in inventory. Finally, another crucial requirement for choosing a supplier is Quality, no matter how low the prices be, if the product doesn’t serve as expected the firm loses repeat business. So suppliers who reinforce strong quality criteria, such as 6Sigma in terms of manufacturing inventory, should be chosen. How Information is shared within the supply chain: The whole idea of supply chain management is based on the coordination various parties in the supply chain. Hence smooth flow of information is the only way to achieve integrated supply chain and Distribution system efficiencies. The manager said that Walmart has own Satellite, which sends point of sale data 4000 vendors real-time and its own Internet network ensures no technical glitches in the communication process. So sharing of information, such as supply capacity and delivery lead times, which are most important to collaboration is done real-time and inventory replenishment information is also......

Words: 2069 - Pages: 9

Free Essay

Hrm Challenges in France

...value process to develop companies’ competitiveness. * Better communication to achieve goals, create a good working environment and reach profitability. French governments had tried to develop performance management over its territories. During the last few years, the government had analyzed and audited the private companies to have a better understanding of the specific needs in terms of performance management. Agencies such as EUREVAL (Centre in pluridisciplinary research for the public policy evaluation) had published reports in 2010 over 154 French companies with 50 interviews on “quality and performance”. Those reports had led to politic actions trying to develop and help companies to enhance their performance by using LEAN, 6Sigma, SMED, JIT, ISO certifications. But those actions were not concentrated enough on human resources and there is still a significant possibility of improvement in those fields. Contrary to public sector, private companies have a better understanding of the necessity to work on human resources as a performance leverage tool. b) Employee Empowerment According to Marshall Goldsmith, from the Harvard Business review, a good way to answer to the HRM’s challenges could be for leaders to empower employees. The aim is to make them accountable, good decision makers and insure their involvement on-board. For this purpose, four managerial strategies are used: * Define clearly the strategy * Provide management trainings *......

Words: 4183 - Pages: 17

Premium Essay

Operational Management Assignment

...| | | | | | | | | | | b) | the number of units where either choice has the same cost. | | | | | | Fixed cost + unit variable cost × qty = unit purchasing cost × qty | | | | | | Qty = Fixed cost ÷ (unit purchasing cost - unit variable cost) | | | | | | = $15,000 ÷ ($4 - $1.82) = 6,880.73 | 6,881 unit | | | | | | | | | | | | | | | 1) | How many defects per billion do we expect if we maintain six-sigma level quality (without a mean shift)? | | Using normsdist function in the Excel | | | | | | | | 6σ => 1- (NORMSDIST(6) - NORMSDIST(-6)) = 1-0.999999998 = 2 / billion | | | | | | | | | | | | | 2) | How many defects per mill. do we expect if we maintain 6sigma level quality with a mean shift of 1.5 sigma? | | = 1- (NORMSDIST(4.5) - NORMSDIST(-7.5)) = 1- 0.999996602 = 3.4 / million | | | | | | | | | | | | | | Problem S6.6 | | | | | | | | a) | Develop appropriate control chart : Variables Charts because the results has sample means & ranges | b) | determine whether there is any cause for concern in the cutting process | | | | | average x=2.982, average R=1.02375, A2=0.729, D3=0, D4=2.282 (sample size 4) | | | | UCL = 2.982 + 0.729 × 1.024 = 3.728, LCL = 2.982 - 0.729 × 1.024 = 2.236 | | | | | UCLR = 2.282 × 1.024 = 2.336, LCLR = 0 × 1.024 = 0 | | | | | | | The process is in the control, because both the sample mean and Range are......

Words: 1387 - Pages: 6

Premium Essay

The Application of Six Sigma in Service Industry

...The Application of Six Sigma in Service Industry Executive Summary: Six Sigma, or called 6σ, is the standard deviation in statistics, using for showing the dispersion of data. The extension of the meaning is that, in general, an enterprise’ products’ defective rate is approximately 3 to 4 sigma, which stands for 6210 to 66800 defects out of one million finished products. These many defects are probably not ideal so that if corporations continuously improve their quality to reach 6sigma level, it will be close to perfect performance then reaching the requirements of customers. All in all, 6sigma represents that in one million products, there are only 3.4 defects. In fact, the concept of Six Sigma, as quality control concept, was initially introduced by Bill Smith from Motorola; His goal is to decline the defects of products and production process, increasing product quality. However, Sig Sigma theory really became popular after the practice of GE (General Electric). Jack Welch in 1990s summarized the successful experience of TQM (Total Quality Management) as well as refined the skills of process management and most effective method to make Six Sigma become a managerial model of improving corporation’s performance and competency. This method has been proved to be very effective after the application in many multi-national corporations such as Dell, GE, Motorola, HP, and etc. With the accumulation of practice experience, Six Sigma Theory has been derived to a management......

Words: 1137 - Pages: 5

Premium Essay

Scm Ford

...handling and transportation cost. Ford is now connected with more than thousands of suppliers with specifically designed aerial tunnels. The brain of the system is DAD (direct automated delivery) which will integrate the whole processes virtually as one extended manufacturing warehouse. DAD will enable a smooth manufacturing process by applying Ford scheduling system so that all the supplied components being delivered right on time they are needed and can be immediately installed with the main body or other components in Ford factory. Total Quality Management (Six Sigma) To achieve the vision of becoming a consumer products company and gain continuous customer satisfaction, Ford is implementing Six Sigma which is known as Consumer Driven 6Sigma. No Six Sigma project at Ford is considered finished until the entire DMAIC cycle is complete and Ford can audit the results to see the effect on customers and the bottom line. The program, pioneered by Motorola and made famous by Jack Welch's General Electric, utilizes many of the same tools as TQM, QS-9000 and other quality initiatives. Its name derives from its goal: to enable processes to produce results with no more than 3.4 defects per million. The Ford DMAIC cycle follows: Define •Identify the scope of project and the time frame •Tools : process scope contract, process mapping, and a CT matrix Measure •Develop process measures, called "Y's," which enables Ford to evaluate the performance of the process. • Tools :......

Words: 4035 - Pages: 17